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The answer to this question is NO. Physiotherapists are considered to be primary care practitioners which means that we are able to be the first line of defense in assisting with your healing, very similar to a dentist or a family doctor. Most insurance companies have come to recognize this; however, some insurance companies may require a doctor’s referral before they will reimburse you. You are however, still able to begin therapy before you acquire that referral.

Our treatments are very hands-on and very individualized and for this reason, it is difficult to provide the exact length of time that your treatment will require. We typically ask you to allow for 45 minutes to one hour with us. If you should have to leave in a hurry, please let us know and we will be happy to work with your schedule.

Attendance recommendations are made on an individual basis and will depend on the outcome of your assessment and how you progress with treatment. Both you and your therapist will develop a treatment plan, that works best for you, on your first visit. Your therapist will continue to reassess your condition as treatment progresses and will make changes to your attendance on an ongoing basis. The ultimate goal being your healthy discharge.

The compassionate, knowledgeable care and the individualized, manual therapy that you receive during your time with us makes us leaders in physiotherapy care. We have come to be the preferred choice of both clients and doctors and we pride ourselves on our ability to assist with speedy recovery and ongoing education.

Reimbursement of cost varies for physiotherapy services. Many extended health care policies DO provide physiotherapy coverage. However, we always recommend that you contact your provider to determine whether or not you are covered and the amount which your provider will cover you for. We provide direct billing for only Green Shield Canada.  Otherwise, you are billed directly, and provided with a detailed statement for you to submit to your insurance company for reimbursement.

We ask that you wear something comfortable and easy to move in. Please keep in mind that we have to be able to work on the specific areas that we outline in your treatment plan and for this reason, these body parts will need to be accessible.

Absolutely not!! We have 3 very cozy treatment rooms for people who prefer to be treated in a private setting. All assessments are completed in these rooms and your therapist will ask you, at your assessment time, if you are comfortable in a clinic setting. All treatment techniques are mobile and can be administered in a private room so do not hesitate to let your therapist know if you would prefer to remain in one of these rooms.