Telehealth Services

TeleHealth at A Body In Motion

What is TeleRehab?

Using secure telehealth technology, you can participate in a virtual physiotherapy initial assessment or follow up visit with one of our experienced clinicians. We have created a convenient system which will allow you to stay on track with your recovery from the comfort of your own home. Virtual rehab allows you to video conference from your laptop, tablet or phone and meet with our physiotherapists just like you would in our clinic. We have the expertise, the knowledge and the skill set to deliver the same support and care that you have come to expect from the ABIM team! We have created a platform that maintains your security and privacy and meets all guidelines required by HIPPA and PHIPA.

What Services Can I Receive Via ABIM’s TeleRehab?

How Does TeleRehab Work?

Our goal is a smooth, seamless, easy to follow experience for all our clients.

Current Clients

You can email us at [email protected] to book your follow up session. Your current information will already be a part of your file. 

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YOU WILL RECEIVE A TELEHEALTH CONSENT FORM THAT WILL NEED TO BE CAREFULLY REVIEWED, SIGNED AND EMAILED BACK TO US
PRIOR TO YOUR APPOINTMENT
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Your credit card information will be taken at the time of booking however your card will not be charged until the completion of your session.

New Clients

First things first… WELCOME TO ABIM! We look forward to seeing you in person but until then, we are here to help you along your road to recovery!

You can email us at [email protected] to book your initial assessment. You will receive intake forms and a copy of our privacy profile to be completed, signed and emailed back to us PRIOR to your assessment.

****
YOU WILL RECEIVE A TELEHEALTH CONSENT FORM THAT WILL NEED TO BE CAREFULLY REVIEWED, SIGNED AND EMAILED BACK TO US PRIOR TO YOUR APPOINTMENT
****

Your credit card information will be taken at the time of booking however your card will not be charged until the completion of your session.

You will receive the date and time of your appointment as well as the name of the therapist that will be working with you.

Preparing for Your Upcoming Telehealth Appointment

– Our platform works best with either Google Chrome or Safari Web Browsers so please ensure that you have one of these installed on the device that you will be using. Although phones are convenient, the video is often small and sometimes difficult to view, so although they will work, it may be more beneficial to use a laptop or a tablet.

– Our platform uses Zoom for Healthcare and you will receive an email confirming your appointment as well as a detail on how to log into your appointment.

– Please arrive to your appointment a few minutes early.

– Ensure that you have a space that is clear with room to move around.

– Ensure that your space is well-lit.

– You may be asked to move your camera angle throughout your session so that your therapist can observe different angles, movements or body parts.

– Ensure that you are in a quiet, distraction free environment.

– Please test your webcam and microphone beforehand.

– Following your appointment your therapist will summarize the goals and treatment plan you agree on, assist you with booking your follow-up sessions, and send you your homework

Commonly Asked Questions

  • Yes, many insurance companies have agreed to cover the cost of tele-rehab secondary to the extenuating circumstances that have surfaced as a result of social isolation and the COVID-19. 
  • We recommend contacting your insurance company or checking on your policy updates as we are receiving daily updates regarding telehealth coverage. 
  • Once your session is completed, we will process your credit card payment and then email you your receipt with all information required for your insurance company just as we do with in clinic visits.
  • We will assist you with this at the time of booking.
  • Virtual Orthopedic physiotherapists: Laura Holland and Caitlinn Thompson
  • Virtual Pelvic Physiotherapists: Keri Martin Vrbanac, Carolyn Joseph, Nadia Qahwash and Melissa Jones
  • Our goal is to ensure that each session meets the needs of the individual client and that the session is tailored to your current phase of recovery.
  • Common treatments through telehealth include self mobilization, education, exercise retraining, active exercise, review & progression of home exercise programs, movement retraining, joint mobility, muscle relaxation, and the list goes on.
  • Although many treatments may be carried out virtually and research shows that the virtual treatment of many conditions provides the same outcome as a face to face visit, your therapist will inform you if they feel they are not able to help you and will provide recommendations and/or referrals as necessary.

We look forward to “virtually” seeing you soon and even more forward to meeting you back at the clinics! We hope that you are all staying healthy and safe!

We're Moving!

 

Please note, as of the end of this year our Waterloo clinic at 430 The Boardwalk will be moving to our Kitchener location at 289 Victoria St. North. All our amazing staff and services will be available at the Kitchener location. We look forward to seeing you there!

The ABIM Team

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